Privacy Policy
How Edition Clinic Co., Ltd collects, uses, and protects personal data
1. Introduction
This Privacy Policy explains how Edition Clinic Co., Ltd (“Edition Clinic”, “we”, “our”, or “us”) collects, uses, stores, and protects personal data in connection with clinic inquiries, appointment bookings, consultations, treatments, website use, and communication through our official contact channels.
Edition Clinic Co., Ltd operates Edition Clinic Thonglor, a medical aesthetic clinic located in Bangkok, Thailand.
This page is provided for transparency and public reference. For privacy-related requests, patients may contact us through WhatsApp, LINE, or phone.
2. Company Information
| Company Name | Edition Clinic Co., Ltd |
|---|---|
| Business Registration No. | 0105566151778 |
| Clinic Name | Edition Clinic Thonglor |
| Address | 150 Marche Thonglor Building, Unit No. THL01LS408, 4th Floor, Sukhumvit 55 (Thonglor), Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand |
| Contact Number | +66-92-255-8952 |
| Official Website | https://editionbkk.com/ |
3. Personal Data We May Collect
We may collect personal data when you contact us, book an appointment, request consultation information, visit our clinic, or use our website.
Personal data we may collect includes:
- Name
- Phone number
- Appointment date and time
- Treatment interest
- Skin concern or consultation details voluntarily provided by you
- Communication history through WhatsApp, LINE, phone, Instagram, Facebook Messenger, or other official channels
- Website usage data, such as pages visited, clicks, session data, device information, browser information, and IP-related data
- Advertising and analytics interaction data from tools such as Google Ads, Meta Ads, Google Analytics 4, Meta Pixel, and Microsoft Clarity
4. How We Collect Personal Data
We may collect personal data through the following channels:
- WhatsApp messages or calls
- LINE messages or calls
- Phone calls
- Instagram or Facebook Messenger
- In-clinic communication
- Website visits and interactions
- Advertising and analytics technologies, including Google Ads, Meta Ads, Google Analytics 4, Meta Pixel, and Microsoft Clarity
We do not currently collect personal data through a website contact form.
5. Purposes of Data Use
We may use personal data for the following purposes:
- Responding to inquiries
- Booking and managing appointments
- Providing consultations
- Providing treatments and related clinic services
- Communicating with patients before or after appointments
- Improving clinic operations and patient experience
- Measuring website performance, advertising performance, and user interaction with our website
- Maintaining security, preventing misuse, and complying with applicable laws and regulations
6. Website Analytics, Cookies, and Tracking Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to understand website usage, improve website performance, measure advertising results, and improve user experience.
These technologies may be provided by third-party platforms, including but not limited to:
- Google Analytics 4
- Google Ads
- Meta Ads
- Meta Pixel
- Microsoft Clarity
These tools may collect information such as pages visited, buttons clicked, approximate location, device type, browser type, referring source, and other technical or interaction data.
7. Disclosure of Personal Data
We may share personal data only where necessary and appropriate for clinic operations, service delivery, legal compliance, or technical operation of our website and communication channels.
Personal data may be shared with:
- Licensed doctors and medical staff involved in consultation or treatment
- Clinic employees who need access to manage inquiries, appointments, consultations, or treatment-related communication
- Messaging platforms used by you to contact us, such as WhatsApp, LINE, Instagram, Facebook Messenger, or phone service providers
- Analytics and advertising platforms used for website and advertising performance measurement, such as Google, Meta, and Microsoft, where applicable
- Government authorities, regulators, or legal advisors where disclosure is required by applicable law
We do not sell personal data to third parties.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
| Type of Data | General Retention Period |
|---|---|
| Inquiry and appointment records | Up to 3 years, unless longer retention is necessary for clinic operations or legal purposes |
| Treatment or consultation-related records | As required by applicable Thai laws and clinic policy |
| Marketing or communication consent records | Until consent is withdrawn or no longer necessary |
| Website analytics and advertising data | According to the retention settings of each analytics or advertising platform |
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal data from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. We encourage patients to avoid sending highly sensitive information through unsecured communication channels unless necessary for consultation or treatment purposes.
10. Your Rights
Subject to applicable law, you may have rights regarding your personal data, including the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete personal data
- Request deletion of personal data where applicable
- Withdraw consent where processing is based on consent
- Object to certain types of data processing where applicable
- Request information about how your personal data is used or disclosed
Some requests may be subject to identity verification and applicable legal or operational limitations.
11. International Platforms and Third-Party Services
Some communication, analytics, advertising, and technology services used by our clinic may be operated by companies located outside Thailand. As a result, certain technical or communication data may be processed through systems located in other countries.
We use these services for communication, website functionality, analytics, advertising measurement, and clinic operations.
12. Children’s Privacy
Our services are intended for adults or patients who contact the clinic with appropriate consent where required. If personal data of a minor is provided to us, it should be provided by a parent, legal guardian, or authorized person where required by law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our clinic operations, website tools, legal requirements, or privacy practices.
The latest version will be posted on this page with the updated date shown below.
14. Contact for Privacy Requests
Privacy-related requests can be submitted through our official contact channels:
- WhatsApp / Phone: +66-92-255-8952
- LINE: @editionclinic
- Website: https://editionbkk.com/
For privacy-related requests, please include enough information for us to identify your inquiry or appointment record. We may ask for additional verification before processing certain requests.
Last updated: April 2026